De'Longhi EC9355M La Specialista Prestigio Espresso Machine , 1.3L, Stainless Steel,Silver

🔎 Product Summary

The De'Longhi EC9355M La Specialista Prestigio Espresso Machine has received mixed reviews from customers. Many users appreciate the quality of espresso it produces and its user-friendly features, while others have faced significant issues with reliability and customer service. Some customers reported that the machine worked well initially but failed after a short period, leading to frustrating experiences with repairs. The lack of support from De'Longhi when problems arise has left many feeling disappointed. Overall, while some enjoy their experience, the machine's reliability and customer service issues raise concerns for potential buyers.

😊 Key Points

• ○  Quality of espresso is praised by many users.
• ○  Customer service experiences vary widely.
• ○  Issues with machine reliability are common.
• ○  Size and height may be problematic for some kitchens.

👍 Pros

• ○  Produces high-quality espresso.
• ○  User-friendly with built-in grinder and tamper.
• ○  Heats up quickly for multiple drinks.
• ○  Easy to achieve consistent shots.

👎 Cons

• ○  Frequent reliability issues and breakdowns.
• ○  Poor customer service and support.
• ○  Descaling cycle problems reported.
• ○  Some units arrive damaged or missing parts.