TOTO Drake Transitional Two-Piece Round 1.28 GPF Universal Height TORNADO FLUSH Toilet with CEFIONTECT, Cotton White - CST785CEFG#01
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🔎 Product Summary
The overall customer experience with the TOTO Drake toilet seems mixed. While many appreciate its functionality and design, there are significant concerns regarding shipping and product quality. Several customers reported receiving damaged items, which led to delays in their projects. However, those who received a working unit often praised its performance, particularly the Tornado flush feature. If you're not in a hurry, it might be worth the risk, but local purchases could be more reliable for urgent needs.
😊 Key Points
- ○ Shipping problems are a common theme among reviews.
- ○ The toilet's performance is highly rated when received intact.
- ○ Installation is generally straightforward for professionals.
- ○ Customers suggest considering local purchases for reliability.
👍 Pros
- ○ Excellent flush performance with Tornado flush technology.
- ○ Easy installation for professional plumbers.
- ○ Stylish design that fits well in various bathrooms.
- ○ Good customer support with prompt refunds for damaged items.
👎 Cons
- ○ Frequent issues with shipping and receiving damaged products.
- ○ Long delays in receiving a functional toilet.
- ○ Some customers recommend avoiding Amazon for urgent needs.
- ○ Packaging could be improved to prevent damage during transit.