Microsoft Office Home & Student 2021 | Classic Apps: Word, Excel, PowerPoint | One-Time purchase for 1 PC/MAC | Instant Download
- Edition: Microsoft Office Home & Student 2021
- Platform: Download (PC/Mac)
- Subscription Term Name: One-Time Purchase
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🔎 Product Summary
Overall, customers have mixed feelings about their experience with this software. Many found the installation process straightforward and appreciated the one-time purchase model, avoiding subscription fees. However, some users faced significant challenges, particularly with installation on Mac systems, leading to frustration and disappointment. While some received helpful support from Amazon, others felt abandoned by Microsoft. In the end, the product's value seems to depend heavily on the user's technical skills and the support they receive during installation.
😊 Key Points
- ○ Mixed installation experiences, with some finding it easy and others struggling.
- ○ The one-time purchase model is appreciated, avoiding ongoing costs.
- ○ Customer support experiences vary significantly between Amazon and Microsoft.
- ○ Compatibility issues with older versions and Mac systems are common.
👍 Pros
- ○ Easy download and quick installation for many users.
- ○ No recurring subscription fees, providing long-term access.
- ○ Includes essential applications like Word, Excel, and PowerPoint.
- ○ Helpful customer support from Amazon in some cases.
👎 Cons
- ○ Installation issues reported, especially on Mac systems.
- ○ Lack of effective support from Microsoft for troubleshooting.
- ○ Confusing installation process for less tech-savvy users.
- ○ Some users felt misled about compatibility and product features.