Schlage FE789WBCEN622LAT Encode Century WiFi Latitude Lever Smart Keyless Entry Touchscreen Door Lock, Matte Black
- Size: Century
- Color: Matte Black
- Pattern Name: Latitude
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🔎 Product Summary
Overall, customers have mixed feelings about this smart lock. Many appreciate its convenience, especially the remote locking feature and ease of installation. However, there are significant concerns regarding reliability, particularly with the keypad and Wi-Fi connectivity. Customer service experiences have also been frustrating for some users, leading to dissatisfaction. Despite these issues, many still recommend the lock for its functionality and design.
😊 Key Points
- ○ Installation is generally straightforward but may require assistance.
- ○ The lock's functionality is appreciated, but reliability is a concern.
- ○ Users value the ability to manage access codes remotely.
- ○ There are issues with the app's performance and customer support.
👍 Pros
- ○ Easy to install and set up.
- ○ Convenient remote locking and unlocking features.
- ○ Ability to create temporary access codes.
- ○ High-quality design and aesthetics.
👎 Cons
- ○ Keypad and Wi-Fi connectivity issues reported.
- ○ Customer service is often unresponsive.
- ○ Some users experienced moisture problems affecting functionality.
- ○ The app can be complicated for adding users.